Privacy Policy
This Privacy Policy explains how [Legal business name] (“Mission Ready Claims,” “we,” “us”) collects, uses and protects information when you visit this website or contact us. By using the site, you agree to this policy.
Information we collect
Information you give us
When you request a free case review, we collect the information you enter in the form: your name, email address, phone number, town, current VA rating, branch of service, and the type of help you’re looking for. We also collect anything you choose to tell us by phone, text, email or video.
Please don’t send medical records, Social Security numbers, or VA file numbers through this website. If we need documents to review your situation, we’ll explain a secure way to share them.
Information collected automatically
Like most websites, our hosting provider automatically records basic technical information such as your IP address, browser type, the pages you visit and the date and time of your visit. This site loads fonts from Google Fonts, which means your browser connects to Google’s servers. [If you add analytics or ad tracking (e.g., Google Analytics, Meta Pixel), describe it here and update the cookies section].
Cookies
This site does not currently use advertising or analytics cookies. Your browser may store basic data needed for the site to work.
How we use your information
- To respond to your request and schedule your free case review
- To contact you by phone, text message or email about your inquiry, with your consent
- To provide the services you ask for
- To operate, secure and improve this website
- To comply with legal obligations
Text messages and phone calls
If you check the consent box on our form, you agree that Mission Ready Claims may contact you by phone call, text message or email about your inquiry, including through automated technology. Consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help.
We do not sell or share your mobile number or text messaging consent with third parties or affiliates for their marketing purposes.
How we share information
We do not sell your personal information. We share it only:
- With service providers who help us run the site and our business (for example, our website host and form provider, Netlify), who may use it only to provide services to us
- With others when you ask us to, or with your consent
- When required by law, or to protect our rights, our clients, or others
- As part of a business transfer, such as a merger or sale, subject to this policy
How long we keep information
We keep inquiry information for as long as needed to respond to you and provide services, and as required for legal and recordkeeping purposes. [Insert retention period, e.g., inquiries that don’t become clients are deleted after 24 months].
How we protect information
We use reasonable administrative, technical and physical safeguards, including encrypted (HTTPS) connections to this site. No method of transmission or storage is completely secure, so we can’t guarantee absolute security.
Your choices
- Texts: reply STOP to any message.
- Calls and email: tell us you no longer want to be contacted, or use the unsubscribe link in our emails.
- Access, correction and deletion: email us at [privacy email] to request a copy of, correction to, or deletion of your information. We may need to verify your identity, and we may keep information we’re legally required to retain.
Children
This site is intended for adults and is not directed to children under 13. We do not knowingly collect information from children.
Not affiliated with the VA
Mission Ready Claims is a private company. We are not affiliated with, endorsed by, or connected to the U.S. Department of Veterans Affairs, the South Dakota Department of Veterans Affairs, or any government agency.
Changes to this policy
We may update this policy from time to time. The “Last updated” date above shows when it was last changed.
Contact us
[Legal business name]
[Mailing address], Sioux Falls, SD [ZIP]
Email: [privacy email]
Phone: [phone]